Read the packet before measuring
Variety and processing change the liquid and time needed. The recipe ratio is a starting point for long grain rice, not a substitute for another product’s instructions. Measure rice and water consistently.
Cover, then lower the heat
Once boiling starts, reduce to a gentle simmer and cover. Avoid constant stirring and lifting the lid, which loses steam. A wide pan evaporates more than a narrow one.
Diagnose before adjusting
Firm rice with a dry pan: add a little hot water and continue covered. Tender but wet rice: finish briefly uncovered, watching closely. Rest off the heat for 5 minutes before fluffing. Stirring cannot make mushy rice firm again.

